Get Your FAX straight
with One Touch Integration Server.

Make your documentation systems work smarter, not harder.

MEET OTIS, YOUR WORKFLOW AUTOMATION SOLUTION.

The heart of our One Touch Smart Gateway to business efficiency is One Touch Integration Server–the best-in-class functionalities you need to simplify your business processes.

Hover over each function in the diagram below for more detail.

One Touch Smart Gateway
Evaluation Sequencing Intelligent Automation Decisioning & Approvals Monitoring & Validation Visibility & Reporting Platform Integration - INPUT Platform Integration - OUTPUT

Evaluation

Where is the document/fax intended to go?
Individual or Workflow

What type of document or information am I dealing with?
Attachment, email, multiple documents

User Account or Workflow Account
Dedicated DID’s – DID Ranges
CSID – routing

Classification & Indexing

Sequencing

Operations

• Decoding
• Splitting – Document stream splitting
• Classifying
• Extracting
• Indexing

Resources

• Message metadata – DID or CSID
• Page Count based
• Barcodes
• Machine Learning Engines – Digitization
• System Lookups
• Aided Data Entry – Rubber Band OCR & Searchable PDF.
• Manual

Intelligent Automation

Arbitration Process

Workflow Driven Automation can be configured to any workflow:

• Supervised & Unsupervised options
• Machine Learning can support workflow automation
• Configurable rules engine for document routing

Decisioning & Approvals

Configurable Rules engine to assist in Manual or Aided tasks

Monitoring & Validation

• Centralized event logging and tracking
• Visualization of workflow queue per segment

Visibility & Reporting

• Centralized event logging and tracking
• Visualization of workflow queue per segment

Platform Integration - INPUT

• Fax Over Email
• Standard Fax
• Cloud Fax
• Mobile Capture
• MFP

Platform Integration - OUTPUT

System of Record:
• Existing Connector
• Custom Connector
• REST API

AWS/Azure:
• High Availability
• Security & throughput
• Multi-Node
• Maximize current infrastructure
• Cloud compatible

Third Party Connectors:
• Glynt.AI
• Microsoft Office
• RightFax
• EtherFax
• babyTEL
• IBM
• Fujitsu
• Adobe Acrobat
• Microsoft ISV/Software

  • Powerful Workflow Capabilities

    Powerful Workflow Capabilities

    Work smarter, not harder, with a flexible, customizable router client, intelligent database updates and a prebuilt framework that simplifies and speeds up workflow design.

    With better efficiency comes bottom-line benefits like lower labor costs, better document intelligence, and the freedom for your employees to focus less on time-consuming data entry and more on the work they love – helping customers, business partners and patients.

     

     

  • Proven Fax Technologies

    Proven Fax Technologies

    Maximize your faxing capabilities with Universal Fax Connector integration for RightFax, support for fax over IP and cloud fax, high- speed queuing and document distribution management, and more.

     

     

  • Simple Configuration and Administration

    Simple Configuration and Administration

    Run your workflows like a pro with rules-based configuration, centralized administration, multiple profile support, user and group access control, and helpful APIs.

     

     

  • Next-Level Customer Support

    Next-Level Customer Support

    You’ll never have to go it alone – One Touch Global Technologies’ customer service is second to none, with a fully staffed support team based right here in the United States.

     

     

  • Robust Document Handling

    Robust Document Handling

    Organize your documentation with ease thanks to intelligent file naming, accurate bar code indexing, image controls and more.

     

     

Powerful Workflow Capabilities

Work smarter, not harder, with a flexible, customizable router client, intelligent database updates and a prebuilt framework that simplifies and speeds up workflow design.

With better efficiency comes bottom-line benefits like lower labor costs, better document intelligence, and the freedom for your employees to focus less on time-consuming data entry and more on the work they love – helping customers, business partners and patients.

 

 

Proven Fax Technologies

Maximize your faxing capabilities with Universal Fax Connector integration for RightFax, support for fax over IP and cloud fax, high- speed queuing and document distribution management, and more.

 

 

Simple Configuration and Administration

Run your workflows like a pro with rules-based configuration, centralized administration, multiple profile support, user and group access control, and helpful APIs.

 

 

Next-Level Customer Support

You’ll never have to go it alone – One Touch Global Technologies’ customer service is second to none, with a fully staffed support team based right here in the United States.

 

 

Robust Document Handling

Organize your documentation with ease thanks to intelligent file naming, accurate bar code indexing, image controls and more.

 

 

Ready to Experience Your “What the Fax?!” Moment?

Schedule a demo
Download overview whitepaper