Dedicated US-Based Service & Support

Real People. Real Support.

Remember when support was genuine? Sure, some call it “old school”…for us, it’s how we’ve always done it.

  • Available When You Need Us

    Available When You Need Us

    Technical difficulties aren’t confined to a specific window of time, so technical support shouldn’t be either. One Touch Technical Support is prepared and ready to assist, at any time.

     

     

     

  • Dedicated Product Experts

    Dedicated Product Experts

    We offer support plans for customers with One Touch Integration Server and One Touch Fax HQ (formerly TargetFax) implementations, as well as escalated and enterprise support plans for OTIS, Dialogic Brooktrout and RightFax.

     

     

     

  • Access to Industry Experts

    Access to Industry Experts

    With One Touch Global Technologies Technical Support, expect to be paired with a dedicated industry expert who’s role is to provide answers to your questions and solutions for your business processes.

     

     

  • A Variety of Channels

    A Variety of Channels

    Depending on your support plan, you have options for how you get in touch. For specific phone numbers and email addresses, refer to your support plan contract; if you don’t have a support plan, you can call us at (800) 233-3619 or email esales@otgt.com for more information.

     

     

Available When You Need Us

Technical difficulties aren’t confined to a specific window of time, so technical support shouldn’t be either. One Touch Technical Support is prepared and ready to assist, at any time.

 

 

 

Dedicated Product Experts

We offer support plans for customers with One Touch Integration Server and One Touch Fax HQ (formerly TargetFax) implementations, as well as escalated and enterprise support plans for OTIS, Dialogic Brooktrout and RightFax.

 

 

 

Access to Industry Experts

With One Touch Global Technologies Technical Support, expect to be paired with a dedicated industry expert who’s role is to provide answers to your questions and solutions for your business processes.

 

 

A Variety of Channels

Depending on your support plan, you have options for how you get in touch. For specific phone numbers and email addresses, refer to your support plan contract; if you don’t have a support plan, you can call us at (800) 233-3619 or email esales@otgt.com for more information.